CompTIA A+ Training and Certification -

Exams – Essentials 220-601 & IT Technician 220-602

Course Outline

Personal Computer Components

A) Personal Computer Components

B) System Unit Components

C) Storage Devices

D) Personal Computer Connection Methods

Operating System Fundamentals

A) Personal Computer Operating Systems

B) Windows User Interface Components

C) Windows File System Management

D) Windows System Management Tools

PC Technician Professional Best Practices

A) Tools of the Trade

B) Electrical Safety

C) Environmental Safety and Materials Handling

D) Perform Preventative Maintenance

E) Diagnostics and Troubleshooting

F) Professionalism and Communication

Installing and Configuring Peripheral Components

A) Install and Configure Display Devices

B) Install and Configure Input Devices

C) Install and Configure Adapter Cards

D) Install and Configure Multimedia Devices

Installing and Configuring System Components

A) Install and Configure Storage Devices

B) Install and Configure Power Supplies

C) Install and Configure Memory

D) Install and Configure CPU’s

E) Install and Configure System Boards

Maintaining and Troubleshooting Peripheral Components

A) Troubleshoot Display Devices

B) Maintain and Troubleshoot Input Devices

C) Troubleshoot Adapter Cards

D) Troubleshoot Multimedia Devices

Troubleshooting System Components

A) Troubleshoot Storage Devices

B) Troubleshoot Power Supplies

C) Troubleshoot Memory

D) Troubleshoot CPU’s

E) Troubleshoot System Boards

Installing and Configuring Operating Systems

A) Install Microsoft Windows

B) Upgrade Windows

C) Add Devices to Windows

D) Optimize Windows

Maintaining and Troubleshooting Microsoft Windows

A) Operating System Utilities

B) Maintain Microsoft Windows

C) Troubleshoot Microsoft Windows

D) Recover Microsoft Windows

Network Technologies

A) Network Concepts

B) Network Communications

C) Network Connectivity

D) Internet Technologies

Installing and Managing Network Connections

A) Create Network Connections

B) Install and Configure Web Browsers

C) Maintain and Troubleshoot Network Connections

Supporting Laptops and Portable Computing Devices

A) Laptop and Portable Computing Device Components

B) Install and Configure Laptops and Portable Computing Devices

C) Maintain and Troubleshoot Laptops and Portable Computing Devices

Supporting Printer and Scanners

A) Printer and Scanner Technologies

B) Printer and Scanner Components

C) Printer and Scanner Processes

D) Install and Configure Printers and Scanners

E) Maintain and Troubleshoot Printers and Scanners

Personal Computer Security Concepts

A) Security Fundamentals

B) Security Protection Measures

C) Data and Physical Security

D) Wireless Security

E) Social Engineering

Supporting Personal Computer Security

A) Install and Configure Security Measures

B) Maintain and Troubleshoot Security Measures